How Do I Contact Mychart Customer Service

how do i contact mychart customer service

How Do I Contact Mychart Customer Service is online health management tool. It allows you to access your health records, request prescription refills, schedule appointments, and more. Check our official links below:

https://www.mychart.org/Help

Help | MyChart

WebConnect with a doctor no matter where you are Send a message, get online diagnosis and treatment, talk face-to-face over video, or arrange to follow up with a doctor in

https://www.mychart.org/

MyChart | Powered by Epic

FAQ

What is MyChart and how does it work?

MyChart is a secure online portal that provides information about your medical care and connects you to your Johns Hopkins Medicine health care team. Schedule appointments, view test reports, pay medical bills and more. Learn more about MyChart’s benefits.

How do I create a MyChart account?

On the MyChart login page, click “Sign Up And Verify,” enter your contact information and verify your identity to create a MyChart account. You can also use the activation code provided on your After Visit Summary after your appointment, emergency room visit or hospital stay at a Johns Hopkins Medicine facility.

How do I contact the Mercy Health MyChart help desk?

Here are some helpful links to get you the information you need. If you have forgotten your MyChart password, or are having problems using or logging into the MyChart app, please contact the Mercy Health MyChart Help Desk at 844-552-4278.

Can I Activate my MyChart account if my information is verified?

If your information is verified, you will be able to activate your MyChart account immediately. If your information cannot be verified and you are an established Johns Hopkins Medicine patient, please call the MyChart helpline at 800-318-4246 for assistance.

How old do you have to be to use MyChart?

Parents and legal guardians can request proxy access to their child’s MyChart information until the child is 18 years old. The information available to the child proxy through MyChart is limited for children aged 13-17.

How long does a prepaid card last?

If you don’t use the code within 45 days, it will expire. If you have difficulty using your activation code prior to its expiration date, please call 800-318-4246 for technical support, or contact your provider’s office to request a new activation code.

Can a parent access MyChart?

A parent or legal guardian who is granted access as a proxy for a child age 13-17 has limited access to the child’s MyChart information. However, to comply with privacy laws, certain information is not available to the proxy and some appointment and messaging capabilities are limited. Learn more about proxy access.

Can a parent get a MyChart account?

Parents, family members, legal representatives, and other individuals may also obtain a MyChart account if they become authorized as a proxy to access a patient’s medical record for approved purposes. In all cases, a form must be completed at the provider’s office before proxy access can be granted. Return to Top.

What is a good way to draw attention of MyChart to your problem using the strength of crowds?

Pulling issues faced by users like you is a good way to draw attention of MyChart to your problem using the strength of crowds.

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