Discover the top resources you can rely on to get the assistance you need for your tandem.
t:connect Portal: Account Login
https://portal.tandemdiabetes.com/
Account Login. Please use your t:connect Portal login credentials. Email. Email. Forgot your email? Password. Password. Forgot your password? Login Create an
t:connect Portal – Tandem Diabetes Care
https://portal.tandemdiabetes.com/login
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Tandem Diabetes Care, Inc | t:connect
https://tconnect.tandemdiabetes.com/Login.aspx
The t:connect diabetes management application is a simple tool to help manage your diabetes. Colorful reports displaying blood glucose levels, insulin boluses, insulin on …
FAQ
How do I contact tandem health for billing questions?
For billing questions, please complete the form below. Please provide your account number that is found on your bill. We will respond within three business days. If you have an immediate billing question, please call 803-774-4500 ext 515. Tandem Health appreciates you sharing your thoughts.
How do I connect a tandem HCP?
Follow the brief prompts to speak with the Tandem technical support team group dedicated to software and apps support. A Tandem representative will walk you through the process. Plug in the device and launch t:connect HCP. Your Plug in the device and launch t:connect HCP. Your patient’s name and device serial number should appear.
Where can I get support for my Tandem Device?
Tandem’s specialized Software Support Team is available Monday – Friday, from 6AM to 6PM Pacific time. If you have trouble connecting your pump or starting an update, consult the Troubleshooting section of the Tandem Device Updater User Guide.
Can a tandem insulin pump be linked to a registered owner’s account?
Because it is a medical device, a pump can only be linked to the registered owner’s account. For Tandem Diabetes insulin pumpers. Forgot? Forgot? For practitioners, nurses and medical staff. The t:connect diabetes management application for Healthcare Professionals is a simple tool to view all your patients currently using Tandem pumps.