IU Health Login – Indiana University Health

If you are a patient of IU Health, you can now access your medical records, schedule appointments, and pay bills online through the My IU Health patient portal. This comprehensive guide will walk you through everything you need to know about accessing and using your My IU Health account.

Signing in to My IU Health

To access your My IU Health account, you will need to sign in using your email address and password. If you have not yet created an account, you can do so by visiting the My IU Health website and selecting “Sign Up.”

If you forget your password, you can easily reset it by entering the email address associated with your account and clicking “Send Verification Code.” Follow the instructions provided in the email to reset your password.

Using My IU Health Patient Portal

Once you have signed in to your My IU Health account, you will have access to a wide range of features and tools. Some of the most useful include:

Secure Messaging: You can communicate securely with your healthcare providers, ask questions, and receive timely responses.

Appointment Scheduling: You can schedule and manage appointments with select providers online, without having to call the office.

Prescription Renewals: You can request prescription renewals and have them sent to your pharmacy.

Lab Results: You can view your lab results and track changes over time.

Billing: You can pay your bills online and manage payment plans.

Additionally, you can access your medical records, including allergies, medications, immunizations, and more.

Making Payments with My IU Health

IU Health offers several options for making payments online through the My IU Health portal. To pay your bill, follow these simple steps:

  1. Log in to your My IU Health account and select “Bill Pay” from the main navigation.
  2. Choose “My Bill” and then select either “Pay” or “Make a Payment.”
  3. Enter the amount you wish to pay and select your preferred payment method.
  4. If you prefer to set up a payment plan, you can do so by selecting the “Payment Plan Options” tab.

If you do not have a My IU Health account, you can still make a payment online using Guest Pay. To do so, follow these steps:

  1. Visit the My IU Health website and select “Guest Pay.”
  2. Enter the account number of the bill you wish to pay (found on your statement).
  3. Follow the instructions to make your payment.

How to Contact IU Health Customer Service

If you need to contact IU Health customer service, you can call 317.963.1661. Alternatively, you can use the online form to provide a summary of your comments or questions. However, please note that you should not send personal health or billing information via this form.

Before submitting your query, please keep in mind that the contents of this form are sent to the My IU Health Support Team. If you want to send a message to your healthcare provider, you should use the My IU Health Messaging Inbox. If you have a billing inquiry or question about your current balance, please create a Customer Care Request with My IU Health Bill Pay or call 1.888.IUHEALTH.

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